Support Tickets

Track, prioritize, and resolve client support requests

Open Tickets

Awaiting assignment

In Progress

Actively being worked

Critical Issues

Needs immediate action

Resolved (7d)

Avg 18h resolution time

TK-1042CriticalVOIP

VOIP lines intermittently dropping calls during peak hours

Meridian BPO6Updated 30m ago

In ProgressLayla K.

TK-1041HighBilling

Invoice #INV-0089 shows incorrect service charges

CloudBridge Inc.2Updated 4h ago

OpenOmar S.

TK-1040HighDigital Marketing

Digital marketing dashboard not loading campaign data

Vantage Media4Updated 3h ago

PendingRyan A.

TK-1039MediumBPO

Request to add 3 new BPO agents to existing contract

Apex Digital8Updated 1d ago

In ProgressLayla K.

TK-1038MediumWeb Dev

Website contact form not sending email notifications

Gulf Retail Group3Updated 2d ago

OpenRyan A.

TK-1037LowReporting

Monthly performance report missing last week data

Pinnacle Logistics5Updated 1d ago

ResolvedOmar S.

TK-1036HighWeb Dev

SSL certificate renewal required for client subdomain

NovaTech Solutions7Updated 2d ago

ResolvedRyan A.

TK-1035LowGeneral

Onboarding documentation not accessible via client portal

Gulf Retail Group9Updated 3d ago

ClosedLayla K.